Knowledge Base & Answers
Frequently Asked Questions
Browse solutions, operational policies, and technical guidelines across all functional modules of FixersTech School ERP.
Security & Data
4Is student data isolated between different schools?
Absolutely. Multi-tenant isolation is enforced at the database and application levels. Each school's records are completely partitioned and inaccessible to any other institution.
How is our institutional data protected?
All network communication is encrypted with modern TLS/HTTPS. Passwords use cryptographic hashing, and automated daily backups safeguard institutional business continuity.
Where is our school data hosted?
Our primary cloud infrastructure is deployed in Tier-4 enterprise cloud datacenters (Oracle Cloud Infrastructure, London UK) with enterprise SLAs, persistent storage, and strict virtual firewall controls.
Can we export our school data if needed?
Yes. You can export student directories, academic reports, attendance registers, and financial statements to standard formats (Excel, CSV, PDF) at any time.
Have a question not listed here?
Our team is available to explain platform features or answer institution-specific queries.